Mercari item arrived damaged
Unsure if I would take it because I don't wanna get banned on Mercari but it's the thought that counts. Last seller I asked for a refund was incredibly rude so this is a nice change. UPDATE 2: Mercari accepted the return and the seller has no hard feelings about it. Best case scenario and I'm surprised.The photo of the item shows that there was a mark on the box i assumed was part of the design. The buyer is saying its a water mark. It was clearly…Item was damaged during shipping. I didn’t received everything I ordered. I received the wrong item. Authenticity concerns. Importantly, Mercari states that sellers have the opportunity to inform Mercari about returns abuse, explaining in a section called “Seller Return Issues”:
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That is just the way Mercari handles their damaged items, the buyer has to submit a Return claim. It should get sorted out, just make sure you stay on top of it, email Mercari Support with any info you have including pictures if you have them. You should both be refunded. They really should have a sep button for this…The trick with returning items to Mercari is that you need to be quick to act once you get the delivery. You have to verify the product's correctness within three days from delivery to be eligible for the return. According to the Mercari return policy, initiating the return is possible only if the product: Is damaged or defective; Appears ...Being you got an email confirming your package was picked up I would assume you could file a claim for a lost package. Even if it wasn't scanned you have proof it was picked up & our of your hands if something happened. Good luck. i doubt usps will be able to help them they go off the tracking history on the package.To answer your question in detail. If the item is under $15, Mercari will refund buyer and pay you so they don’t need to waste money getting label. If you have too many of these issue they’ll eventually close your account since it’s a money risk for them.Insurance is to protect the seller, not the buyer. You need to file a claim and ask the buyer to save the packaging as USPS may need them to bring it to their local post office for an inspection. If the item arrived damaged, then the buyer is entitled to a refund regardless of what returns policy you've selected. 11. Bobthecatking.I've never had Mercari side with me, a seller, for a return. The best case scenario is that for some lower-priced items they will still release the funds to me and just allow the person to keep the item for free. Kind of annoys me that they get it for free, but at least I get paid! 38. Reply.Mercari is an online marketplace that allows people to buy and sell items. I recently had a bad experience with a seller on Mercari. I purchased an item on January 31st and was hoping to receive it within 3-4 business days. However, the item did not arrive until February 17th, which was almost two weeks later.As your chances of items arriving this week run out, it's time to go for "the thought that counts." For some people, it just doesn’t feel like Christmas until you’re curled up by t...Absolutely. Mercari was founded in 2013. eBay was founded in 1995. eBay has a massive buyer/seller community and a much larger audience than Mercari. eBay has just been around way longer. eBay also offers a physical phone number to call if you run into issues. My personal experience: I've been selling off and on eBay since 2010 and eBay is just ...Mercari’s Help Center has all the answers you need about buying and selling on our mobile marketplace app. Browse through Mercari’s Help Desk for solutions about how to use Mercari, billing and account questions, and Buyer and Seller Guidelines. ... Damaged in Transit. For items damaged in transit, support requests must be filed within 3 ...The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... Buyer left negative feedback after item sold as damaged arrived damaged. Experience I sold a funko pop with some box damage which is why I was selling it at well below value. My description and pics of damage were made very clear in the ...Mercari goes off of what the shipping company scans in, and shipping companies are notorious for not scanning packages. Notorious to the point you can have an item delivered and the delivery scan is the only scan through out the entire trip. Also, the seller was responsive to you, that in itself is a good sign. They could have completely ...Find the item in your Purchases - opens in new window or tab.; Select Return this item from the menu on the right.; Select your reason for the return and enter a comment about why you're returning it. If the item arrived damaged, broken, or faulty, you must add at least 1 image (with a maximum of 10) relevant to the reason you're returning the item for, and …The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... I bought a vintage framed south park print a few days ago and it arrived today. it came in a paper envelope with no padding or protection and the frame is completely shattered. who sends something with glass in just a paper envelope? i'm ...Mercari reviews first appeared on Complaints Board on May 14, 2015. The latest review Horrible experience / poor customer service and problem solving was posted on Mar 18, 2024. Mercari has an average consumer rating of 1 stars from 152 reviews. Mercari has resolved 0 complaints.In these cases, Mercari will not demand that the product be returned. In this case, the customer will receive a full refund without having to send the item back. Your sole focus should be on removing the damaged item with the fewest risks possible. You can rely on your AI's personal assistant if you want to exchange it, get a refund, or ...Mercari is your marketplace. It's the perfect place to declutter and discover items that are uniquely you. Say 'goodbye' to your old go-tos and 'hello' to one-of-a-kind treasures.I have ALWAYS been paid for items damaged during transit. That's what the shipping protection is for. Has happened 5 times since I've been selling and it always falls under shipping protection. i received such a package from a Mercari seller and I put in my submission when it arrived broken that it WAS packaged properly.
Absolutely. Mercari was founded in 2013. eBay was founded in 1995. eBay has a massive buyer/seller community and a much larger audience than Mercari. eBay has just been around way longer. eBay also offers a physical phone number to call if you run into issues. My personal experience: I've been selling off and on eBay since 2010 and eBay is just ...I sold an expensive sticker cutting machine ($300 in store, sold for $180) and it arrived but the buyer claims it's broken. The power button is stuck. The outside box she says is not damaged so it didn't happen during shipping, as I wrapped each item with thick layers of protective bubblewrap, and the on/off button is kinda hidden too so no ...The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. 'In honor of imnotlegolas for starting this subreddit.' Members Online • vyladr. ADMIN MOD first time an item has came damaged . EXPERIENCE i feel silly for being frustrated but i bought a new jeans album for 9.50 which is a VERY good price. it ...So this person bought an item from me. It was expensive face powder makeup. And photos show that the item was open used and the packaging on the product part of it was damaged. Several photos used all 12. And description on this item. This item has been listed for a bit. This person sent me an offer and I accept. This item was packaged very well.I’ve been selling lightweight paper items and sending with regular 1-oz postage. I assume the buyer got the envelope but just cancelled the order and now I’m out the money. Since stamps don’t have tracking there’s no way to prove this and Mercari won’t do anything about it because it’s not tracked. Luckily the items are quite cheap.
Mercari is your marketplace. It's the perfect place to declutter and discover items that are uniquely you. Say 'goodbye' to your old go-tos and 'hello' to one-of-a-kind treasures.After delivery, buyer immediately requests a return stating authenticity concerns because buyer thinks shrink wrap was not "factory". This is a scream factory blu ray by the way. The buyer, removes the shrink wrap sends Mercari photos of the now open and used item and requests return. I respond stating the item is no longer new and the ...The bottom also had a dent in it so that the item does not stand up on its own. I’m pretty sure the seller shipped it that way because the box wasn’t damaged enough to have done that to the item. Contacted mercari for a refund. It took them about 30 minutes to give me a response and they refunded and told me to keep the item.…
Reader Q&A - also see RECOMMENDED ARTICLES & FAQs. Mercari requires multiple photos of the item (s). At a minimum, they r. Possible cause: Sort by: mchurchw1. • 3 yr. ago. It's on her to contact Mercari. T.
Mercari order arrived damaged Question Do I return it to the seller or file a claim with usps? I paid $215 for the book and it arrived with a few dents. My boyfriend said it's no big deal but it's an expensive book and this is damaged to me. Would this qualify for a return? I have been in search of this book forever and don't want to ...We would like to show you a description here but the site won't allow us.
If the return is approved and Mercari says to return it, ABSOLUTELY return it. Merc will give you a label to use so if you don't drop it in the mail using their label within a short few days, Mercari will not refund you. The seller just saying they'll "say they received it" is not enough. Just follow Mercari's instructions.In “Minecraft,” “Smite” is an enchantment that players apply to weapons at an enchantment table, at an anvil or with the help of a villager. “Smite” is applied to axes or swords, a...3 Answers. Mercari R. [Mercari Rep] on 8/29/17. Hi there, When you purchase an item on Mercari, we hold payment to your seller until you confirm you've …
Im starting to buy in Mercari and 2 items have arrived but is The bottom also had a dent in it so that the item does not stand up on its own. I’m pretty sure the seller shipped it that way because the box wasn’t damaged enough to have done that to the item. Contacted mercari for a refund. It took them about 30 minutes to give me a response and they refunded and told me to keep the item.Feb 8, 2022 ... themediamatters Thanks for your feedback regarding our Return Policy. Please note that Mercari does not offer partial refunds at this time. today the item finally arrived and the seller immediateTo provide sellers with peace of mind, we protect all shipme Mercari is a popular shopping app that allows users to buy and sell items online. With over 50 million downloads, it’s no surprise that Mercari has quickly become a go-to app for m...the claim process has gone through and i've shipped the item out, but USPS has refused delivery to the sellers given address, stating "We attempted to deliver your … Take a photo of the damages. Document the damage in a Bill of 3- Cooperate with Mercari: If you believe the return request is justified, it's best to cooperate with Mercari's customer support team. They will assess the case based on the provided evidence and may decide in favor of the buyer. 4- Seller's Review Period: Once you agree to the return, the buyer will ship the item back to you. In order for the seller to be paid in your scenarI contacted Mercari about an item that was advWhen you get it back try to fight it as not being I'm trying to help you and learn on the fly myself on how the process works. I've sold thousands of items on eBay and Poshmark but just started on Mercari in August. Everyone has different procedures for returns. Hopefully, Mercari doesn't use the Poshmark procedure. How long ago did the item sell and when did the buyer receive the item?My purchase never arrived Item details 10" pioneer sub ID: m891***** Hi Andiel Suarez Lopez, The seller has confirmed your order for 10" pioneer sub! Expect a shipping confirmation email in the next 3 business days. ... Received damaged item Mercari help center has no way to report it to them. Only a brief statement to contact the … If the buyer is sending an item back beca USPS lost my buyers package for two weeks. I reached out twice before a case was opened, and two more times when the case was opened but nothing came of it. The buyer had been kind and patient and I felt awful. Then we were both notified that USPS had damaged my package in transit. We crossed our fingers that the item was still usable. After you've confirmed the item you've received i[If carrier damaged package beyond hope, you will not be The first and only subreddit for Mercari, a fast growing To replace an item: Go to Your Orders and select Return or replace items beside the item you want to replace. Tip: If your order is from a third-party seller or not eligible for a replacement, select Return Items. Enter a return reason on the next screen. Select the item that you want to replace and select a reason from the Reason for return menu.